Frequently Asked Questions

Tours and Accommodation FAQ

What is the money pot?

It is a group deposit collected in local currency from all tour participants and managed by your Travel Coordinator. It is used for any group payments for non-included activities, petrol, and non-included transport. Rather than collecting money each time a group payment is required, having a group deposit to pull from speeds things up! You Coordinator will clearly communicate and track all group payments so you are fully aware of where your money is going. If at the end of the trip there is any money left, it will be split up equally and returned to you.

How does Regis Travel work? FAQ

Can my pet come with me during the tour?

Unfortunately not, currently our itineraries are not "animal-friendly" and therefore it is not possible to take our pets on a trip with us But don't worry, we will see many animals wandering around nature, and who knows, maybe in the future we will create an ad hoc itinerary ... Stay Tuned

Is the flight included?

Flights to and from your start and end destination are not included in the cost of a tour. In this way, you can choose your favourite airline, departure airport, and arrival time. A lot of travellers prefer to arrive a few days before the tour start date, or leave a couple of days after the end of the tour. This gives you total control and flexibility!

Are there any age restrictions?

We cater to travellers between 25 to 49 years old. We have two different group ages, 25-35 and 35-49. On our website, you can find the range age for any tours. If a tour doesn't have an age range, you are likely the first to book and will define the age grouping of the tour!

What is included in the tour price?

Each trip is different and includes different services. Usually, it includes: accommodation, internal transport (on some tours we include 4 internal flights!), 24/7 Travel Coordinator support, in some itineraries we offer all breakfasts, and different excursions! You will find the details about what's included (and excluded) in each tour description page.

How often do tours leave?

We have plenty of departure dates throughout the year for almost every itinerary. Usually, we put dates online before we leave so you can book early and save on flights!

Booking & prepping your trip FAQ

How is the group composed?

Our mission is to create groups of the same ages and moods to create the best experience for each of you. Your future travel buddies will have a similar mindset and desire to discover the world.

Can I still travel with regis, even though I have allergies or particular nutritional needs?

Of course! Make sure to tell us about your allergies, intolerances or food needs before or during the reservation (there’s a 'needs section'), please also discuss about it with your Travel Coordinator before the departure.

What kind of luggage should I bring with me?

Backpacks! We suggest travelling with a large and comfortable backpack, not suitcases. Why? In some destinations, we rent cars and the backpack is easier to put in the boot to share space.

Can I get advice about what to pack for my trip, health information, weather etc.?

Absolutely! That’s why, your Travel Coordinator will create a WhatsApp group, where you and your future travel mates can start to get in touch and ask for some advice.

Why do you need my passport?

After your booking, we will ask you to send us a copy of your passport (PDF or just a picture), so we can book local transfers and accommodation. In the event that you don’t still have a passport, you can send us a copy of your ID.

Unfortunately I can't participate in my tour, how can I cancel my reservation?

If you would like to receive cancellation information about your reservation or if you are already sure of your decision, please contact us.

Can I book a tour for more than one person?

Of course! During our booking process you can enter the number of participants for the trip. If you want to book for other people as well, you will also need to enter their details and then proceed with the total payment.

Is travel insurance included?

Travel insurance is not included in the package and will need to be purchased separately ahead of your trip!

Do I need a visa?

Depending on the origin of your passport, you may need a visa.

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